Terms and Conditions

Last updated: July 31, 2018

These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with https://www.suturelab.com website (the "Service") operated by Suture Lab ("us", "we", or "our").

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service

  1. Prices
  2. VAT
  3. Payment
  4. Purchases
  5. Availability, Errors and Inaccuracies
  6. Changes
  7. Delivery
  8. Cancelation of order
  9. Links to other web sites
  10. Governing law
  11. Contact us

1. Prices:

Prices shown in our catalog are without delivery and excluding Danish Tax (25%).


2. VAT:

Danish Tax (Moms) is included in all displayed prices. 


3. Payment:

Credit card: You can use the following credit cards:
Visa, Eurocard/MasterCard, and Visa/Dankort. No extra costs will be added when using any of these credit cards. The purchase will be deducted from the buyer's account when the goods are shipped from Suture Lab.


4. Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.


5. Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.


6. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


7. Delivery:

All Internet orders are shipped as fast as possible. The package is shipped to the delivery address stated by the ordered. It is possible to state a different delivery address than the billing address.
Delivery times: Goods are normally delivered within 4 to 8 working days, depending on the receiving country. Deliveries within Denmark are normally delivered in 2 to 5 working days.
Cost of Freight: Prices will show when placing the order.


8. Cancellation of order:

Should you not be satisfied with any goods that you have purchased from Suturelab.com, we will be happy to refund your order. Please study the following details for canceling your order.
Any order can be canceled within 14 days of receiving the purchased goods. In case of cancelation we will refund the invoiced amount excluding invoiced cost of freight. The goods must within 14 days be returned to Copenhagen Clinical or given to freight carriers. The right to cancelation only applies to goods that are fully complete as bought.
Please contact Suture Lab before returning any goods (info@suturelab.com).
Cost of freight: Cost of freight is covered by the buyer.
Conditions: Any returned goods must be returned in same condition as received.
Refunding: Upon receiving returned goods, we will carefully examine these. If applicable conditions are met we will refund the full invoiced amount excluding costs of bank transfer and cost of shipment to the person or company named on the invoice.

Return address for canceled orders:
Suture Lab

Aalborggade 22, 2. Th.
DK-2100 Copenhagen



9. Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Suture Lab.

Suture Lab has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Suture Lab shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


11. Contact Us

Should you have any questions regarding canceling your order or about these Terms, please contact us (info@suturelab.com).